![]() Secondly, the airline must be consistent in enforcing its policies. “The flying public needs to understand that egregious behavior will result in being banned from flying with Southwest Airlines,” Montgomery proposed. They include the following:įirst, better inform passengers that the risk from misbehaving on flights can lead to being banned on future Southwest flights, as well as potential fines, criminal charges, and imprisonment. ![]() In the letter to Southwest’s CEO, on behalf of TWU, Montgomery proposed Southwest institute a number of changes. “Today’s traveling environment requires a new level of firmness in both tone and direction to ensure proper control in the cabin of our aircraft as the attitudes and behaviors of the flying public have, unfortunately, declined,” Montgomery wrote. Those charges and fines alone aren’t enough to deter some passenger’s behavior, though, Montgomery wrote in the letter. The FAA also announced it is seeking civil penalties of $54,500 against five passengers for behavior that ranged from refusing to wear a mask to assaulting flight attendants. The FAA says that passengers who don’t comply with airline rules, which include wearing a face mask at least through September 13, could be fined up to $35,000, be banned from an airline for life, and face criminal charges. “This unprecedented number of incidents has reached an intolerable level, with passenger non-compliance events also becoming more aggressive in nature,’” Montgomery wrote. In her letter to Southwest CEO Kelly, Montgomery explained that there were 477 passenger “misconduct incidents” on Southwest alone between April 8 and May 15. Indeed, earlier this week, the FAA reported 2,500 incidents of unruly passengers this year - including 1,900 cases in which passengers refused to wear face masks, which are required by federal rule, NBC 5 DFW reports. This type of behavior is not an isolated event according to the Federal Aviation Administration (FAA). We do not condone or tolerate verbal or physical abuse of our Flight Crews, who are responsible for the safety of our passengers.” Law Enforcement Officials were requested to meet the flight upon arrival, and the passenger was taken into custody. “The passenger repeatedly ignored standard inflight instructions (tray table in upright position, seat belt, etc.) and became verbally and physically abusive upon landing. “Our reports indicate that a passenger physically assaulted a Flight Attendant upon landing on Flight #700 from Sacramento to San Diego Sunday morning,” Southwest spokesman Chris Mainz wrote in a statement, NBC 5 (Dallas/Fort Worth) reports. “Unfortunately, this is just one of many occurrences.” She went on to ask for Kelly’s “help and leadership in ending these travesties.’” Trouble In The Skies “This past weekend, one of our flight attendants was seriously assaulted, resulting in injuries to the face and a loss of two teeth,” Lyn Montgomery, president of transport workers union TWU Local 556, wrote in a letter to Southwest CEO Gary Kelly, USA Today reports. "As alcohol sales are added back into this already volatile environment, you can surely understand our concern," Montgomery wrote in the letter.A Southwest Airlines flight attendant lost two teeth after being assaulted by a passenger on a flight last Sunday morning. A Southwest spokesman said there is currently "no timetable" for the alcohol sales to resume. "Let me be clear: American Airlines will not tolerate assault or mistreatment of our crews."ĭallas-based Southwest had planned to resume alcohol sales in June for Hawaii flights, and in July for longer domestic flights in the continental United States. "Over the past week we've seen some of these stressors create deeply disturbing situations on board aircraft," Brady Byrnes, managing director of flight service at American, said in note to flight attendants. It will still offer alcohol beverages in first and business class but only in flight. 13, when the federal mask mandate is set to expire. Personal Loans for 670 Credit Score or LowerĪirlines have been slowly bringing back some meal snack and beverage service that they had paused early in the pandemic.Īmerican Airlines said it won't sell alcoholic beverages in the main cabin through Sept. Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit
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